The Management and Contact Center modules are combined to give a complete customer service platform. Processes, customers, and staff come together to create a controlled and managed service pipeline, with time recording, alarms, attachments, dynamic forms, and document generation. All this control makes it easier for your clients to have the best service and timely responses to all their requests.
Integrated credit system, through an optimized process cycle, running on industrial class software. This allows loan processes to be more efficient, automating processes based on rules. Quote the best credit offers. Automatically qualify the client, to approve or reject it immediately. Verify international lists of high-risk clients. It culminates with the opening of credit, generating all the documentation to formalize it.
The Sigma 7 Verify module allows you to get closer and better to your customers. Its client creation forms capture the information necessary for the formal evaluation of each of them, according to their own risk matrices, and their local, regional or international references. Thus, you will be able to determine the degree of risk of each client, complying with international requirements against money laundering and financing of terrorism. Sigma 7 Verify also allows you to manage the client's electronic file with automated surveillance processes, for example, alerts about the expiration of your documentation, to keep everything updated.
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