CRM (Customer RelationShip Management)

 

What is a CRM?

Management systems of the relations with the client, are a model of the administration of the clients in an organization, in whom the main objective is to generate the total satisfaction of the client. 

It is a model that is based on the knowledge of the client, according to: the operational and transaccional file, the people and companies that are related to and the preferences that it has.

crm