We provide consultant's office, support and implementation of tools ITIL Complience to take the control of the department of support based on the best practices of the industry.

Sample 2


The consultancy is based on the best practices of the industry of framework ITIL and ISO 9001/2008. The engineers of BDG, S.A. they count on certifications ITIL and knowledge of norm ISO 9001/2008.

The methodology of continuous iteration by means of interviews, visits of field and inspection, guarantees the result of a GAP Analysis that will allow to obtain a x-ray of the client in their benefit of services of IT.

The recommendations necessary are made to adapt to the best practices at world-wide level (ITIL) and it is accompanied to the client in the process to implement the recommendations. 


References and Testimonies

“Thank you very much by the support and experience to remove ahead and successfully the project. Very we are pleased by the obtained results” 

Sergio Majus Manager of TI, Ingenio Magdalena S.A.


“Very good course, excellent dominion of the instructor” 

Iliak Castro Production Manager and Technology Manager, Cervecería Centroamericana

“Of extreme importance to improve the attention to the end users of the services of IT” 

Cristofer Sosa Analist programmer, Grupo TRT

“Excellent, it manages to pass our empirismo to theory oriented to good practices” 

Billy Asturias System Administration Manager and Help Table, Interbanco